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Google Workspace: Prompting Guide 101″ (April 2024 edition)

  • Purpose: Enhance productivity and creativity by using Gemini’s generative AI features within Google Workspace apps such as Gmail, Google Docs, Google Sheets, Google Meet, and Google Slides.
  • Main Focus: Writing effective prompts using four key elements: Persona, Task, Context, and Format.

Key Sections:

  1. Writing Effective Prompts:
    • Natural Language: Write prompts as if speaking to another person, expressing complete thoughts.
    • Specificity and Iteration: Be specific in your requests and iterate as needed to refine results.
    • Conciseness: Keep prompts brief but detailed, avoiding jargon.
    • Conversation Approach: Treat prompting as a conversation, using follow-up prompts to improve outputs.
  2. Role-Specific Scenarios:
    • Customer Service: Standardizing communication, improving customer interactions, enabling self-service, and conducting voice-of-customer research.
    • Executives and Entrepreneurs: Streamlining decision-making, improving business outcomes, and handling tasks on the go.
    • Human Resources: Recruiting, onboarding, fostering a culture of belonging, and managing employee relations.
    • Marketing: Conducting market research, creating content, and managing campaigns and social media.
    • Project Management: Reporting project status, creating retrospectives, and managing project issues.
    • Sales: Building customer relationships, preparing for calls, and supporting sales teams.
  3. Additional Tips for Effective Prompt Writing:
    • Breaking Tasks: Split complex tasks into multiple prompts.
    • Constraints: Provide specific details like character count limits or the number of options needed.
    • Assigning Roles: Encourage creativity by assigning roles in the prompts.
    • Feedback: Ask for feedback to refine prompts.
    • Tone Consideration: Specify the desired tone (formal, informal, technical, creative, or casual).
    • Iterative Process: Continuously refine prompts for better results.

Conclusion: Generative AI is a powerful tool to aid in various tasks but requires thoughtful prompting to achieve the best outcomes. The final output should always be reviewed for clarity, relevance, and accuracy before use.

For more details and to stay updated, visit workspace.google.com and workspace.google.com/blog.